Sometime it doesn’t pay to be nice. Earlier last week, 5 people went on our tour and had a Great time. They were part of a wedding party staying in Trelawny. The bride and groom were in that group of 5.
So they told everyone else who was there for the wedding to go on the tour because it was awesome. That’s great for us. The Numbers kept growing until we had over 40 people in that group. Even before we got so many people, we had decided that the Bride & Groom would go free and we would give them a couple of our T-shirts. We actually ended up giving 4 complimentary passes.
Apparently they had a Great time again, despite the rain that started falling during the tour. So Great a Time, that when the tour ended and the boat docked, they refused to get off. They wanted an extra hour. When our dispatcher told them that they could not extend the tour, as it would not be possible to arrange for transportation, well, a few of the Drunkards got belligerent and started shouting that “this was a RIP-OFF!!”
Our dispatcher had to call the office for help. The group's Tour Rep at the Hotel needed to speak with them to 1)calm them down, 2)reason with them, and 3)most importantly, get them off the boat & on to the bus to go back to their Hotel.
That's why some people shouldn't drink. That whole "Jekyll & Hyde" effect.
1 comment:
those ungreatful tourist... i hope you took back the T-Shirts.
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